Client Partner Bristol

Full Time
60,000-75,000 GBP / YEAR
(gross, based on experience)
Bristol / Flexible Office Hours

DID SOMEBODY SAY IMPOSSIBLE?

Client Partner
Bristol, UK

 

At Amdaris we love a challenge. We live for those moments customers say to us, “We’d love to… but it’s impossible.”
Because time and again we’ve taken those ‘impossibles’ and found the solution. Yes, we use advanced software. Yes, we have superior processes to make working with our customers super-efficient. But the true difference is our exceptional people.
Few get to work at Amdaris. We’re demanding, we’re choosy, and we set unbelievably high standards (some might say impossible). The result is a team who live and breathe transformative technology. Who care passionately and constantly envisage better ways to harness the latest innovations and advance our customers businesses.

If that sounds like somewhere you want to be, read on…

Your role at Amdaris

We’re looking for a Client Partner who understands software development but more importantly speaks the language of business. The main purpose of the role is to ensure a high-level of client satisfaction, enabling Amdaris to leverage a positive reputation. This will therefore maximise the financial potential of accounts and their reference ability to assist in the development of wider new business. The Client Partner will successfully and profitably manage an account plan with the personal attributes and business acumen required for account management.

How you’ll make an impact

As a Client Partner, you are able to build and maintain strong relationships with clients at all levels, actively identifying new or extended business opportunities within accounts. This includes introducing our service catalogue to all lines of business or departments within the account. You will act as the primary channel to the client for commercial activity, including new and extended work orders and billing queries. Additionally, you will act as a senior escalation point for operations within the portfolio.

The successful Client Partner will provide expertise and information as required to support sales opportunities. Moreover you will liaise between Sales and Delivery to forecast future demand for resources, therefore informing recruitment decisions. Being accountable for the financial performance of engagements within portfolio, you will possess the ability to estimate and create pricing models based on project requirements and duration.

Attributes:

  • A track record of managing a client portfolio and delivering a great level of customer service
  • Excellent experience of assisting the business in articulating the value of our services, and introducing the service catalogue to the existing client portfolio
  • Ability to leverage our technical capabilities with the view to maximise the financial potential of the accounts
  • A proven record of account planning, account mapping and management
  • The ability to communicate effectively with stakeholders at all levels
  • Ability to map joint organisational vision with long-term thinking, imagination, and idea generation
  • Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience
  • Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes at executive levels
  • Technical aptitude, requirements management and the ability to assess and articulate risk variables
  • Ability to listen, build rapport, and credibility as a strategic partner. Vertically within the business unit, as well as with leadership and technical teams
  • Impeccable communication and interpersonal skills

Job Features

  • Salary

    Competitive salary that rewards your hard work and recognise talent

  • Benefits

    Attractive mix of perks and benefits

  • Tech

    High spec laptops and latest technology

  • Environment

    Flexible Working

  • Development

    In-house and external training courses and qualifications

Apply Online

    WHAT OUR PEOPLE ARE SAYING

    Be rewarded

    SALARY

    At Amdaris, we offer competitive salaries. Your progression is important to us, so we create roadmaps to you learning more and earning more through our performance review and goals.

    CAREER

    Joining Amdaris is just the start of your new chapter. We will ensure you have a clear career development plan so that you can plot your destiny.

    LEARNING

    Learning and self-improvement are a core part of our values. Whether you want to get certified or train in new technologies, we will take care of it.

    BENEFITS

    Amdaris offers competitive salaries and excellent benefits, including time off, opportunities to travel, social events and referral bonuses to name a few.

    HEALTH

    Health involves more than medical cover. At Amdaris we provide access to gyms, healthy produce and much more.

    TECH

    We are geeks and we love tech. We will make sure you have high spec hardware and access to a huge array of software applications so you can work at your best.

    WORKSPACE

    Finished in 2018 and a short walk from the closest train station, our Bristol city centre HQ offers fantastic office space, with breakout areas, classic whiteboards for creative brainstorming sessions, meeting rooms, open kitchen and even a unique, branded “moss wall,” bringing green space into the office. We make sure staff working remotely have everything they need too.