Global CRM to unlock team potential

OUR CLIENT

A global real estate firm

Our client is a global real estate firm with over 500 offices across 60 territories, perfectly connecting people and properties. They build long-term relationships with their customer to provide personalised, clear and considered advice on all areas of property, in all key markets. They believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or residential.

BUSINESS NEEDS

A globally capable CRM

The client needs to create a Globally capable CRM, with residential and commercial property transaction management system, all in one system. Creating a single integrated modern web application and mobile app which provides a single client view and single property view across residential sales, res dev, lettings, residential and commercial capital markets and commercial agency.

OUR SOLUTION

A mobile and adaptable to future technology and business needs solution

The client was looking for a unique solutions which does exactly what they need it to do, we gave them this solution, by delivering a technology with a low incremental cost for additional user and controllable costs for additional functionality:

• Reduce the risks associated with third party control of the applications we use
• Deliver a technology solution that can grow with us as our business grows, with a very low incremental cost for adding additional users and controllable costs for adding additional functionality

TECHNOLOGIES

HIGH-LEVEL DIAGRAM

THE OUTCOMES

By integrating a user-friendly platform that integrates both web and mobile apps, our client has managed to increase customer retention and overall sales capabilities. With a single view of all activities for clients and properties in just one place, our client has managed to maintain their competitive advantage and act as a key player in the real estate industry.